ch66 Terms and Conditions

Introduction

These terms and conditions ("Terms") form a legal agreement between ch66 ("we", "our", "platform") and its users ("you", "member"). ch66 operates an online gaming platform for players in Bangladesh, offering live casino, slot games, and sports betting including cricket.

If you visit our website, register, or use any of our services, it will be assumed that you have fully read and agreed to these terms. If you do not agree with these terms, please refrain from using our platform.

Right to Amend Terms

ch66 reserves the right to change, amend, or update these terms at any time. We will publish a notice on the platform before changes take effect. Continued use of the platform after changes means you automatically accept the new terms.

Age and Eligibility Requirements

To become a member of ch66 and use our services, you must meet the following requirements:

• You must be at least 21 years of age.
• You must be legally eligible to receive this type of service.
• You may only have one account — multiple accounts under the same person are prohibited.
• All information provided during account registration must be accurate, truthful, and complete.

Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activity carried out from your account. If you suspect unauthorised access to your account, notify our support team immediately.

Allowing any third party to use your account is strictly prohibited. A ch66 account may not be sold, transferred, or rented to another person.

Right to Terminate Accounts

ch66 reserves the right to temporarily or permanently suspend or close any account in the following circumstances:

• False or incomplete information has been provided.
• Multiple accounts have been created.
• Any form of fraudulent or deceptive activity is found.
• The account holder is identified as a minor.
• Any clause of these terms has been violated.

Deposit and Withdrawal Limits

The following limits apply to deposits and withdrawals at ch66:

Accepted Payment Methods

ch66 currently supports the following payment methods:

• bKash — via the bKash app or USSD
• Nagad — via the Nagad app or USSD
• Rocket — Dutch-Bangla Bank mobile service
• Upay — UCB digital payment service

You must use a payment account registered in your own name. ch66 reserves the right to cancel transactions and suspend accounts if deposits or withdrawals are made using another person's account.

Withdrawal Terms

Before processing a withdrawal request, ch66 verifies the following:

• Whether identity verification (KYC) has been completed.
• Whether the wagering requirements for any bonus or promotion have been met.
• Whether any active investigation is ongoing on the account.
• Whether the deposit method and withdrawal method are the same.

Welcome Bonus

New members at ch66 receive a 100% bonus on their first deposit — up to a maximum of ৳8,000. For example, if you deposit ৳5,000 you will receive an additional ৳5,000 as a bonus, bringing your total balance to ৳10,000.

General Bonus Rules

The following terms apply to all bonuses and promotional offers:

• Each bonus offer has its own validity period — it will be cancelled if not used within the specified time.
• If the requirements of one bonus are not met, the next bonus will not be activated.
• If evidence of bonus abuse or strategic misuse is found, the bonus will be cancelled.
• ch66 reserves the right to modify or cancel any bonus offer.
• Multiple bonuses from the same household or IP address are not permitted.

VIP and Cashback Program

ch66's VIP program has 5 tiers, with weekly cashback benefits available at each tier:

• Bronze: weekly cashback up to 0.2%
• Silver: weekly cashback up to 0.4%
• Gold: weekly cashback up to 0.6%
• Platinum: weekly cashback up to 0.8%
• Diamond: weekly cashback up to 1.0%

It is possible to advance to higher VIP tiers through regular and active play. Cashback is automatically added to your account every week.

General Gaming Terms

All games on ch66 are governed by the rules and algorithms of their respective software providers. Our partner providers — including Pragmatic Play, PG Soft, JILI, Evolution Gaming, and Spribe — ensure fairness and transparency. Game outcomes are determined entirely on a random basis.

Prohibited Activities

The following activities are strictly prohibited on the ch66 platform:

• Playing games using automated software, bots, or scripts.
• Applying systematic betting strategies with the intent to abuse bonuses.
• Attempting to gain advantage through multiple accounts.
• Exploiting any technical flaw or vulnerability in the platform.
• Harassing or attempting to defraud other players.
• Money laundering or any illegal financial activity.

Technical Issues and Disputes

If a technical issue occurs during gameplay (disconnection, software error, etc.), the outcome will be determined based on the last successfully completed transaction. If an abnormal win is displayed due to an error, ch66 reserves the right to void that amount.

In the event of any dispute, ch66's server logs will be treated as the definitive evidence.

Protection of Personal Information

ch66 uses SSL encryption technology to keep your personal and financial information secure. We do not sell or disclose your personal information to any third party. For more details about our privacy policy, see Privacy Policy.

KYC Verification

ch66 follows a Know Your Customer (KYC) verification process for security and fraud prevention. We may request documents to verify identity at the time of a withdrawal request or when suspicious activity is identified. These may include:

• A copy of a National ID (NID), passport, or driving licence.
• Proof of address (utility bill, bank statement, etc.).
• Screenshots verifying ownership of the payment method.

Commitment to Responsible Gaming

ch66 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never cause financial or mental difficulties.

On our platform you can set your own deposit limits, bet limits, and session time limits. For more details, see the Responsible Gaming page.

Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you can contact our support team to activate a temporary or permanent Self-Exclusion. While self-exclusion is active, you will not be able to log in to your account and no bonus offers will be sent to you.

Copyright and Intellectual Property

All content on the ch66 website — logos, designs, text, graphics, software, and code — is the intellectual property of ch66 or its respective licensors. Reproducing, distributing, or using any part of this content without prior permission from ch66 is prohibited.

Permitted Use

You may use the ch66 platform for personal and non-commercial purposes. The following activities are prohibited:

• Attempting to reverse-engineer or modify any part of the platform.
• Collecting data using automated tools or scrapers.
• Using the platform's name or logo to mislead third parties.
• Spreading false or misleading information about ch66.

Disclaimer of Liability

ch66 will not accept responsibility in the following circumstances:

• Loss caused by internet disconnection or instability.
• Issues caused by third-party software or payment providers.
• Unexpected technical errors or server downtime.
• Issues arising from a user leaving their own password or account details insecure.

Governing Law & Dispute Resolution

Any dispute regarding the interpretation or application of these terms will first be resolved through negotiation. If negotiation fails, both parties will settle the matter through a neutral mediator.

The maximum time limit for raising any claim against ch66 is 90 days from the date of the relevant incident.

Contact the Support Team

If you have any questions or uncertainties about these terms, please contact us:

• Live Chat: 24/7 live support in Bengali — via our website
• Email: [email protected]

Our support team is available at all times according to Bangladesh Standard Time (BST, UTC+6) and is committed to responding to all queries as quickly as possible.

Related Documents

To get a complete picture of all our policies and terms, please also read the following pages:

• Privacy Policy — how your personal information is used
• Responsible Gaming — guidelines for safe gaming
• About Us — an introduction to the ch66 platform
• FAQ — common questions and answers